Thank you for shopping at the Clovis Veterans Memorial District! We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. Your item must be unused and in the same condition that you received it. Shipping, freight, service charges, hazardous charges, oversize fees, and drop ship fees are NON-REFUNDABLE.